Shipping policy
Heritage Motor Spares is operated by AT AUTO & SPARES LTD, company number 17176482, registered office Unit 1 Main Road, Tydd Gote, Wisbech, United Kingdom, PE13 5QD.
Classic car parts range from a set of contact points to a galvanised chassis, so our carriage is charged by weight rather than a single flat rate. The band is worked out automatically at the checkout once your basket is complete.
United Kingdom mainland
| Order weight | Service | Carriage |
|---|---|---|
| Up to 2 kg | Tracked 48 hour | 4.95 |
| 2 kg to 10 kg | Tracked 48 hour | 7.95 |
| 10 kg to 30 kg | Tracked courier | 14.95 |
| 30 kg to 70 kg | Two person delivery | 39.00 |
| 70 kg to 150 kg | Pallet, kerbside | 79.00 |
| Over 150 kg | Pallet with tail lift | 129.00 |
| Up to 10 kg | Express next working day | 9.95 |
Europe and rest of world
We ship to most of Europe and to selected countries worldwide on parcels up to 20 kg. European carriage is 16.95 up to 2 kg, 27.95 up to 10 kg and 54.95 up to 20 kg. Rest of world carriage is 26.95 up to 2 kg, 42.95 up to 10 kg and 84.95 up to 20 kg. Panels, chassis, engines, gearboxes and axles exceed the 20 kg limit and cannot be sent through the standard overseas services. Contact us with your postcode and we will quote a freight rate before you order.
Dispatch times
- Stock items ordered before 4pm on a working day are dispatched the same day.
- Reconditioned engines, gearboxes, axles and overdrives are built to order and dispatched within 10 to 15 working days.
- Galvanised chassis, bulkheads and hood frames are dispatched within 5 to 10 working days.
- Trim kits and hoods in mohair are cut to order and dispatched within 7 to 14 working days.
Pallet and two person deliveries
Heavy items travel on a pallet network. The carrier will telephone you to agree a delivery day. Kerbside delivery means the pallet is left at the nearest safe point to your property, so please arrange help to move it. A tail lift service is included on consignments over 150 kg. Please check that the pallet can reach your address before ordering if you live on a narrow lane or an unmade road.
Highlands, islands and offshore
Some postcodes in the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, the Isle of Wight and the Channel Islands carry a surcharge on heavy freight. If your order is affected we will contact you with the additional cost before we dispatch, and you may cancel for a full refund if you do not wish to proceed.
Damage in transit
Please inspect your goods on arrival. Sign for the delivery as damaged if the packaging is torn, crushed or wet, and tell us within 3 working days so we can raise a claim with the carrier. Photographs of the packaging and the part help us settle a claim quickly.
Non delivery
If your order has not arrived within 14 days of the expected delivery date, contact us and we will either send a replacement or refund you in full.
Duties and import charges
Orders outside the United Kingdom may attract import duty, local sales tax and a customs handling fee. These are set by the destination country and are payable by the customer. We declare the correct value and commodity code on every consignment.
Contact
Email info@atautoparts.co.uk or telephone 07429 827113, Monday to Friday, 9am to 5pm.